It took ONE angry email to the company with two online complaints (one with BBB and one with pissedconsumers) to get a quick response from the company. In return I DID get messages from the office on MY ANSWERING MACHINE that stated they would call the gutter installers and get us on the schedule BUT RESCHEDULING NEVER happened until my bad online reviews. I tried on several attempts to reschedule (left messages) for improper installation on three gutters (gutters that hang on angled fascia boards due to steep pitched roof). I had no complaints about the soffit work. Yes I did have soffit work done it was completed by two different guys Not the gutter installers. Does my above picture show that I am Lying? I disagree. How low can you get? The "anonymous" response is obviously the salesperson who responds the same to customer complaints: calling us all liars and referring to wounded war vets for sympathy. ![]() WOW! Great Customer service response from company (sarcasm). And, of course, feel free to check out the myriad reviews online. If you, or anyone about whom you care, is considering hiring this company, please feel free to PM me and I'd be glad to give you the whole, painful, 2 year saga. It hasn't rained/snowed everyday since 10/5. Promise by ABC Seamless to return and "make it right" has gone by the wayside, despite 2 attempts on my part to hold workman accountable. Finally got attention, and quick action, with the 1st BBB complaint, but repair failed to alleviate the problem and complaint was closed by BBB administratively. I sent a typed letter to the owner, Larry Grayson, and was ignored. I've been battling with them since Spring of this year seeking resolution.or even return a call or message. Improper installation of a metal roof has led to water damage, seen for sure, and unseen highly likely. I have now filed 2 of them RE ABC Seamless of Billings. Negative review I'm 54, have owned 7 homes, and have never before filed a BBB complaint.
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